Privacy
Welcome – we are pleased that you are visiting www.convena-polymers.de.
We take the protection of your personal data very seriously. Below, we briefly explain which data we collect, process and use, when we do so and for what purposes.
Legal basis
The German Federal Data Protection Act (BDSG) and, subsequently, the German Telemedia Act (TMG) protect personal data. This means data relating to natural persons. Data relating to legal entities is not covered by this protection. Personal data consists of individual details about personal or factual circumstances that can be attributed to you, such as your name together with your telephone number or email address. Information that cannot be directly associated with your actual identity, such as content displayed to you on a website, is not included.
What data is stored when you use our website?
By using our website, you consent to our processing the data you provide in the manner described here. We undertake to collect only the data you provide and to protect your data at all times. We do not process data other than that provided by you.
Access to www.convena-polymers.de is logged for administrative and statistical purposes. Whenever a file on this server is retrieved, or an attempt is made to retrieve it, information about that process is stored in a log file.
The following information is stored for each request:
- URL of the requested content
- Date and time of the request
- Volume of data transferred
- Messages indicating whether the request succeeded or failed, requesting domain, web browser and IP address of the requesting computer
The data is not personal; we therefore cannot determine which user retrieved which data. We do not attempt to collect this information. We and our service providers evaluate the data for statistical purposes using standard website analysis methods to improve our offering continuously. You remain anonymous as an individual user. Older log entries are deleted regularly.
Collection of personal data
In certain cases, we do need personal data from you. This applies:
- When you place an order.
- When you contact us.
Use and disclosure of personal data
We use personal data to process your order, deliver goods, check creditworthiness where necessary, process payments, prevent misuse of our website and inform you about your orders, products and offers.
You will receive advertising from Delacamp only if you have expressly consented to receiving promotional material. You may withdraw that consent at any time.
Disclosure to third parties
Delacamp AG does not disclose personal data to third parties without authorisation. In particular, Delacamp AG does not disclose personal data to third parties for advertising purposes.
To process your order efficiently, Delacamp AG does disclose personal data to service partners where this is necessary to fulfil the order. For example, we transmit data to transport companies such as DHL/Deutsche Post AG, DB Schenker, UPS and freight forwarders that deliver your goods. Data may also be disclosed to a supplier or courier that delivers goods directly to you. Recipients may use the transmitted data only to perform their tasks.
We also transmit personal data to service partners for processing PayPal and credit-card payments, checking creditworthiness and collecting debts. Data is transmitted to service partners only in accordance with the German Federal Data Protection Act.
The scope of disclosure to third parties is limited to the necessary minimum.
Contact details
If you submit your email address and other contact details through the contact form, we use them exclusively to reply to you. Contact details are not disclosed to third parties.
Use of cookies
Cookies are small files containing configuration information that can be used for technical control purposes.
We currently do not use cookies on our website.
You can also use our website without cookies. Most browsers are configured to accept cookies automatically. You can disable cookie acceptance in your browser settings or configure your browser to notify you whenever cookies are sent. You can view and delete cookies accepted by your browser in its settings.
For questions, suggestions or comments concerning data protection, please email the data protection officer of Delacamp AG at [email protected].
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies, which are text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States. If IP anonymisation is activated on this website, Google first truncates your IP address within member states of the European Union or other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there.
On behalf of the website operator, Google uses this information to evaluate your use of the website, compile reports on website activity and provide the operator with other services relating to website and internet use. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
You can prevent cookies from being stored by adjusting your browser settings. However, you may then be unable to use all the functions of this website fully. You can also prevent Google from collecting the data generated by the cookie relating to your use of the website, including your IP address, and from processing that data by downloading and installing the browser add-on available at Google Analytics Opt-out Browser Add-on.
